Most new logistics software is offered in the cloud, but plenty of Australian operators still run critical systems on a server in the office. Neither is automatically right. The decision comes down to a few practical questions.

Questions that decide it

• Where must your data live? Australian hosting matters for many customers and contracts.
• Who looks after it? Patching, backups and monitoring don’t happen by themselves.
• What happens when the internet drops? Drivers and scanners need to keep working offline either way.
• How does it connect? Your ERP may already be in the cloud, or may not.

The hybrid reality

Many operations end up hybrid: an on-premise ERP, cloud-hosted ordering and delivery, and integrations in between. That works well, as long as someone owns the connections and monitors them.

Choose the hosting model you can support at 6am on a Monday.

Security basics either way

Role-based access, an audit log of every change, encrypted backups and a tested restore. Ask any vendor to show you all four.