SynvoraBot
One question. Your whole operation in view.
Ask about orders, stock, picking and deliveries in plain English. SynvoraBot checks your connected systems, shows the evidence, and suggests the next step for your team to approve.
- OrderPad
- WMS
- DMS / TMS
- ERP
Your permissions. Your business data. Human approval for anything that changes a record.
- Checked 87 open orders in OrderPad
- Checked pick waves and stock in the WMS
- Checked today’s runs in the DMS
Three things need a decision before the 13:00 runs leave.
Illustrative · sample data
Ask SynvoraBot.
Pick a workflow and run it. Watch SynvoraBot check the systems, pull the records, explain the issue and suggest a next step you can approve.
Read-only until a person approves. Every action is logged.
- 1Check systems
- 2Retrieve records
- 3Identify issue
- 4Recommend
- 5Approve
Ordering example
SynvoraBot will check Email · OrderPad · Sage, pull the matching records, explain the issue and suggest a next step for you to approve.
1Checking the relevant systems
- EmailRead PO CC-4471.pdf from orders@ inbox
- OrderPadMatched 6 lines to the catalogue
- SageChecked account pricing, stock and credit
2Retrieving records 4 records
3Identifying the issue
Draft order SO-24912 is ready at Coastal Cabinets’ account prices. One line needs a person to check.
Line 4 matches both a 0.4mm and a 1mm white ABS edging. The customer has bought the 1mm version 9 times this year, so that is pre-selected but held for review.
4Recommending a next step
Create SO-24912 in Sage with line 4 on hold, and email the customer a confirmation.
Warehouse example
SynvoraBot will check WMS · ERP, pull the matching records, explain the issue and suggest a next step for you to approve.
1Checking the relevant systems
- WMSRead stock by bin for 3 pick waves
- WMSCompared 214 pick lines to on-hand stock
- ERPChecked inbound purchase orders
2Retrieving records 4 records
3Identifying the issue
Three orders have five lines that can’t be picked in full. Four can be covered from reserve stock before wave 2.
Pick faces are low but reserve bins hold enough for four lines. EDG-1W has no stock on site; the next inbound purchase order arrives Friday.
4Recommending a next step
Create 3 replenishment tasks (B-14, B-02, B-20 to pick faces) and offer SO-24880 a partial delivery.
Delivery example
SynvoraBot will check DMS · OrderPad, pull the matching records, explain the issue and suggest a next step for you to approve.
1Checking the relevant systems
- DMSRead 6 runs and live driver locations
- DMSChecked ePOD for 48 completed stops
- OrderPadChecked customers’ delivery windows
2Retrieving records 4 records
3Identifying the issue
Four deliveries need attention. Two customers should hear about a new ETA before their window opens.
AM-3 lost 35 minutes at a loading dock in Malaga. DL-5524 has a geotagged photo of a locked gate at 10:52. DL-5509’s ePOD has photos but no signature.
4Recommending a next step
SMS 2 customers with new ETAs, rebook DL-5524 on tomorrow’s AM-2 run, and assign DL-5540 to PM-2 (2 spots left).
Cross-system example
SynvoraBot will check OrderPad · Sage · WMS · DMS, pull the matching records, explain the issue and suggest a next step for you to approve.
1Checking the relevant systems
- OrderPadFound the order and its delivery date
- SageConfirmed the sales order and allocation
- WMSRead pick status
- DMSChecked run capacity
2Retrieving records timeline built
- OrderedOrderPad · 08:04
SO-24871 · 3 lines - ConfirmedSage · 08:05
Sales order created - Stock allocatedWMS · 08:06
Wave 1 · site stock - PickingWMS · blocked
2 lines short at A-03 - DispatchedTMS · waiting
Missed run AM-3 - DeliveredDMS · waiting
No POD yet
3Identifying the issue
SO-24871 is blocked at picking. Everything before it is complete; everything after it is waiting on the pick.
The order was allocated against total site stock, but the pick face at A-03 holds only 108 of the 120 hinges needed. Reserve bin B-14 has 60. Run AM-3 has already left; PM-2 has space.
4Recommending a next step
Replenish A-03 from B-14, finish the pick, move SO-24871 to run PM-2 and tell the customer.
This is a guided demo with fixed sample responses. It doesn’t connect to live customer systems: order numbers, customers and counts are made up. In a real deployment, SynvoraBot answers from the systems connected for your business.
One assistant across your logistics stack.
SynvoraBot sits above the systems you already use. It doesn’t replace them: it follows each order through them and explains exceptions.
- 1OrderPadOrder placedCustomer, lines, account price
- 2ERPSales orderCredit, stock, invoice
- 3WMSPickingBins, pick waves, short lines
- 4TMSDispatchRuns, vehicles, route plan
- 5DMSDelivery & PODDriver status, photos, signature
TMS vs DMS. The TMS plans the run: which vehicle, which stops, in what order. The DMS runs the delivery: driver status, exceptions and proof of delivery.
Conceptual architecture. Connections depend on your software, the APIs it offers and the scope we agree. We only switch on the integrations available in your deployment.
- Ask where you workIn OrderPad, Microsoft Teams or email.
- Model-agnosticBuilt on Claude, ChatGPT or Gemini, inside your systems and under your control.
Find, spot, recommend, act.
Find answers
Plain-English search across every connected system.
Which customers bought 15mm marine ply in the last 90 days?
Spot problems
Flags exceptions before a customer notices.
Are any orders this week priced below cost?
Recommend actions
Suggests the next step, using your business rules.
Tomorrow’s AM runs are full. What should move?
Act with control
Prepares the change. A person approves it.
Hold Harbour Joinery’s open orders until accounts reply.
AI with evidence and human oversight.
A useful answer is one you can check. Every answer shows where it came from and what happens next.
- Which system was checkedOrderPad, WMS, DMS, TMS or ERP
- When the data was last updatedA timestamp on every source
- What is affectedThe order, SKU, bin, run or delivery
- Why it reached that answerIn plain English, not a score
- What it recommendsOne clear next step
- Where the action isRead-only, awaiting approval or completed
- Your permissions
Reps see their customers, managers see their sites, customers see only their own orders.
- Your data stays yours
Answers come from your connected records, not the open internet.
- Human approval
Anything that changes an order, price, stock or customer waits for a person.
- Full audit trail
Every question, answer and approved action is logged.
Works with your operation.
SynvoraBot works best on top of Synvora’s OrderPad, WMS and DMS, and it can also connect to the systems you already run. Which connectors you get depends on your software, the APIs it offers and the scope we agree.
- OrderPad
- Synvora WMS
- Synvora DMS
- Sage
- MYOB
- Xero
- WooCommerce
- Microsoft Teams
- Your API
- 01
Discovery
We map your systems, the APIs they offer and the questions your team asks most. You get a clear list of what can connect.
- 02
Connect and pilot
We connect read-only first, with one team and real questions, so you can check answers against what you already know.
- 03
Approve and extend
Once answers are trusted, we switch on approved actions and add more systems, sites or teams.
Bring three questions your team asks every day.
We’ll show you how SynvoraBot would answer them from your systems, and what it would take to connect them.